Our Commitment to Privacy
We are committed to keeping your information private and recognize the importance all customers place on the privacy and confidentiality of their information. While new technologies allow us to more efficiently serve our clients, we are committed to maintaining the rigorous privacy standards that are synonymous with our established and trusted name.
Covered Web Sites
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
When transmitting information between you and our server, as well as when communicating with the Internal Revenue Service (IRS) for electronic filing, data security is handled through a protocol called Secure Sockets Layer (SSL). SSL is an established and mature Internet security standard with two dominant features: web server authentication and data encryption.
The Way We Use Information
As previously stated, the tax return information that we collect is used strictly for lawful purposes and is never shared with federal, state or other taxing authorities without your consent, except as required by law. If you choose to electronically file your return, we will transmit your tax return to the appropriate federal and state taxing authorities.
The IRS requires us to provide the Internet Protocol (IP) address of the computer from which the return originated, as well as the e-mail address of the person who electronically filed the return. This information is sent to the IRS at the time you choose to submit your return to the IRS for electronic filing.
In order to electronically file your return, we must share your submitted tax information with the appropriate tax authorities in order to complete your request. You can control whether or not you wish your tax information shared for this purpose by deciding whether or not to complete the tax returns forms, which are all clearly labeled.
The above listed credit card information that we collect will be used strictly for order processing and billing purposes, and will not be shared with any other party. When appropriate, bank account or credit card information is also passed to our bank, for processing purposes, if you choose to use our Quick Refund (ARD), Credit Card Payment of Balance Due or Deduct Fee From Refund options. You will enter this information during the routine course of a purchase. In the event that our Internet Service staff should need to research and resolve any status or billing issues associated with an order, the information will only be accessed by authorized personnel.
Our Basic Service entitles you to notification via e-mail of filing deadlines, estimate reminders, tax law changes, as well as tax planning and financial information that may affect your tax return. In order for us to provide you with the Basic Service, it is required that you provide us with your e-mail address and consent to our limited review of your tax return information with our proprietary software program to determine whether your tax return information would trigger such notifications.
In addition to our Basic Service, we may send to you, via your e-mail address, information and promotional messages about other products and services that we think may be of interest to you.
Personally identifiable information is only shared as indicated in this document. Any sharing of such information is subject to the opt-out option as discussed in the paragraph below.
Consent to Use Information
Your use of this service means that you consent to our limited access and review of your tax return information necessary to provide you with the Basic Service described above.
How to Contact Us
9:00 am - 8:00 pm EST
10:00 pm-12:00 am EST
April 18th - Jan 14th
9:00 am -1:00 pm EST